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This Payment Policy explains how Betspino Casino ("Betspino", "we", "us") handles deposits, withdrawals, currency, verification and related financial matters for players on betspino-casino.bet. It should be read alongside our Terms & Conditions and Responsible Gaming Policy. By using the cashier at betspino-casino.bet, you confirm that you have read and accept the terms set out below.

1. Operator & Regulatory Information

Betspino Casino is operated by Cashbit Group N.V., licensed under Curaçao eGaming (licence number 157923). All financial transactions conducted through betspino-casino.bet are processed in accordance with the conditions of that licence and with applicable anti-money laundering (AML) legislation. Cashbit Group N.V. reserves the right to request documentary evidence from any player at any time in order to comply with its regulatory obligations.

2. Accepted Payment Methods

Betspino supports a wide range of deposit and withdrawal methods. The methods available to you may vary slightly depending on your country of residence. All transactions on betspino-casino.bet are free of any charges levied by us — no deposit or withdrawal fee is applied by Betspino. Please note that your own bank, e-wallet provider or cryptocurrency network may apply independent fees for which Betspino accepts no responsibility.

2.1 Deposit Methods

Method Minimum Deposit Processing Speed Fees (Betspino)
iDEAL €20 Instant None
Trustly €20 Instant None
Visa €20 Instant None
Mastercard €20 Instant None
Skrill €20 Instant None
Neteller €20 Instant None
Apple Pay €20 Instant None
Paysafecard €20 Instant None
Bitcoin (BTC) €20 Instant None
Ethereum (ETH) €20 Instant None
Litecoin (LTC) €20 Instant None
Tether (USDT) €20 Instant None
Dogecoin (DOGE) €20 Instant None
Ripple (XRP) €20 Instant None

Deposits are credited to your play balance immediately upon confirmation. For cryptocurrency deposits, no published upper deposit cap applies, making crypto a practical option for higher-volume play. Cryptocurrency amounts are converted to the account's operating currency at the prevailing exchange rate at the time the transaction is confirmed on-chain.

2.2 Withdrawal Methods

Method Minimum Withdrawal Maximum Per Transaction Processing Speed
Skrill €40 €5,000 1–24 hours
Neteller €40 €5,000 1–24 hours
Visa €40 €5,000 1–24 hours
Mastercard €40 €5,000 1–24 hours
Bitcoin (BTC) €40 €5,000 Same day
Ethereum (ETH) €40 €5,000 Same day
Litecoin (LTC) €40 €5,000 Same day
Tether (USDT) €40 €5,000 Same day
Dogecoin (DOGE) €40 €5,000 Same day
Ripple (XRP) €40 €5,000 Same day
Bank Transfer €200 €5,000 3–5 business days

3. Transaction Limits

The following financial limits apply to all accounts on betspino-casino.bet. These limits reflect standard account-level thresholds. VIP players at eligible tier levels may qualify for enhanced limits — see Section 10 for details.

  • Minimum deposit: €20 across all supported payment methods.
  • Minimum withdrawal: €40 for all methods except bank transfer, for which the minimum is €200.
  • Maximum per withdrawal transaction: €5,000. Withdrawal requests exceeding €5,000 will be processed across multiple sequential transactions.
  • Maximum withdrawal per week: €10,000.
  • Maximum withdrawal per calendar month: €20,000.

Betspino reserves the right to apply additional checks or extend processing times where a withdrawal request is unusually large or where account verification is incomplete. In no circumstances will Betspino impose fees for processing legitimate player withdrawals.

4. Withdrawal Processing & Timelines

Once you submit a withdrawal request, our payments team conducts an internal review before funds are dispatched. Indicative timelines from the point of approval are as follows:

  • Cryptocurrency: Same day — typically the fastest route available.
  • E-wallets (Skrill, Neteller): Within 1–24 hours of approval.
  • Visa / Mastercard: Within 1–24 hours of approval, subject to card scheme processing.
  • Bank transfer: 3–5 business days from approval, depending on the receiving institution.

Processing times quoted above are from the point at which Betspino dispatches the funds. Delays caused by third-party payment processors, banking institutions or blockchain network congestion are outside our control. Betspino will not be held liable for delays attributable to third parties once funds have been dispatched from our side.

Betspino operates a same-method return policy wherever technically possible. Withdrawals will be directed back to the same payment method used to fund your account. Where this is not possible — for example, where a deposit method does not support outgoing payments — our support team will work with you to agree an appropriate alternative. We reserve the right to refuse a withdrawal to a payment method that differs from the deposit method without satisfactory explanation.

5. Pending Period & Reversal Policy

Following submission of a withdrawal request, there may be a brief internal review period before the request is dispatched. During this window you may cancel a pending withdrawal request via your account dashboard or by contacting our support team. Once a withdrawal has been approved and dispatched, it cannot be reversed. Betspino strongly advises players to be certain before submitting a withdrawal request, particularly for cryptocurrency transactions, which are irreversible once broadcast to the blockchain network.

6. Know Your Customer (KYC) Verification

As a condition of holding a Curaçao eGaming licence (licence #157923), Cashbit Group N.V. is required to verify the identity of all players before processing any withdrawal. Verification must be completed before your first withdrawal is released. Betspino encourages players to complete KYC as early as possible to avoid any delay to their first cashout.

6.1 Documents We May Request

  • Proof of identity: A valid government-issued photo ID such as a passport, national identity card or driving licence.
  • Proof of address: A utility bill, bank statement or official correspondence dated within the last three months showing your name and residential address.
  • Proof of payment method: A copy of the card (front only, with the middle eight digits obscured), a screenshot of your e-wallet account, or confirmation of your cryptocurrency wallet address, as relevant to the method used.
  • Source of funds / source of wealth: Where the volume or pattern of transactions indicates a need for enhanced due diligence under AML obligations, Betspino may request documentation evidencing the legitimate origin of funds used for play. This is a regulatory requirement, not a reflection of any suspicion directed at the player.

6.2 Submission & Review

Documents should be submitted in a clear, legible format through the verification section of your account or by emailing our support team. Betspino will endeavour to review submitted documents promptly. We reserve the right to request additional documentation where initial submissions are unclear, incomplete or inconsistent. Betspino will never ask for your full card PIN or online banking password. Do not share these details with anyone claiming to represent us.

6.3 Consequences of Non-Verification

If a player fails to provide satisfactory verification documentation within a reasonable timeframe, Betspino reserves the right to suspend cashout functionality, restrict account activity or, in cases of suspected fraudulent or prohibited conduct, close the account entirely in accordance with our Terms & Conditions. Any real-money balance attributable to the player — and not subject to active bonus conditions or AML holds — will be returned where legally and technically possible.

7. Anti-Money Laundering (AML) Policy

Betspino is committed to preventing its platform from being used for money laundering or the financing of criminal activity. Cashbit Group N.V. maintains a formal AML programme in compliance with its Curaçao eGaming obligations. The following principles apply to all financial activity on betspino-casino.bet:

  • All players are subject to identity verification prior to withdrawal, and to enhanced due diligence where transaction patterns so require.
  • We monitor account activity on an ongoing basis for signs of unusual behaviour, structuring or layering of funds.
  • Betspino reserves the right to delay or withhold a withdrawal where a transaction requires additional investigation under AML procedures.
  • Where we have reasonable grounds to suspect that funds are connected with criminal activity, we are obliged to report this to the relevant authorities. We are not permitted to inform the player that such a report has been made.
  • Winnings may only be withdrawn to accounts or wallets controlled by the registered account holder. Third-party payments are not permitted.

8. Bonus Funds, Withdrawable Balances & Wagering

Betspino operates a separated balance system. Your real-money balance and any bonus balance are held distinctly, and your real-money funds are always used before bonus funds are applied to any wager. This means you are never forced to wager your own money in order to meet a bonus condition.

The Betspino welcome package is structured across three deposits as follows:

Deposit Offer Maximum Bonus Wagering Requirement Calculated On
1st Deposit 100% match bonus €300 40x Bonus amount only
2nd Deposit 50% match bonus €500 35x Bonus amount only
3rd Deposit 120 Free Spins (Gates of Olympus) — 30x Free spin winnings only

The combined welcome offer is worth up to €800 in bonus funds plus 120 Free Spins. Wagering is calculated on the bonus amount only — not on the combined deposit-plus-bonus total. Should you fail to clear the wagering requirement within the applicable validity period, only the remaining bonus balance will be cancelled; your original deposit remains intact in your account.

Only funds that have been fully wagered in accordance with the applicable bonus terms are eligible for withdrawal. Betspino reserves the right to void bonus funds and any associated winnings where there is evidence of abuse, collusion or breach of our promotional terms. Full bonus terms applicable to each promotion are published on the relevant promotions page at betspino-casino.bet.

9. Currency

Betspino Casino operates primarily in euros (€). Where a player deposits in a cryptocurrency, the equivalent euro value is calculated at the live exchange rate at the time the transaction is confirmed. Betspino is not responsible for exchange rate fluctuations between the time of deposit and the time of withdrawal for cryptocurrency accounts. Players should be aware that the euro value of their cryptocurrency balance may rise or fall in line with market movements.

10. VIP Players — Enhanced Payment Terms

Players who progress through Betspino's multi-tier VIP programme may be eligible for enhanced payment terms. As VIP tier increases, the following benefits may become available:

  • Higher weekly and monthly withdrawal limits above standard thresholds.
  • Faster processing times on cashout requests.
  • Access to dedicated VIP account management and priority support for payment queries.
  • Periodic cashback and rakeback offers applied to net gaming activity.

VIP status and any associated enhanced limits are awarded at Betspino's discretion based on cumulative play volume over time. Specific VIP tier thresholds, conversion rates and benefit details are communicated directly to eligible players. VIP benefits do not override Betspino's AML obligations or standard KYC requirements.

11. Account Security & Player Responsibility

Each player on betspino-casino.bet is permitted one account only. Creating duplicate accounts may result in account suspension and forfeiture of balances. It is the player's sole responsibility to ensure that the payment details registered to their Betspino account are accurate and up to date. Betspino will not be liable for failed or delayed transactions resulting from incorrect payment details provided by the player.

Players must ensure that all funds deposited into their Betspino account originate from a payment method registered in their own name. Deposits from third-party sources — including cards or accounts belonging to another person — are strictly prohibited and may result in account closure and return of funds to their source.

If you believe your account has been accessed without your authorisation, or if you suspect any fraudulent transaction, you must notify Betspino immediately via live chat or email so that we can take appropriate protective action.

12. Responsible Gaming & Deposit Limits

Betspino is committed to supporting responsible gambling on betspino-casino.bet. Players are able to set personal deposit limits, loss limits, session limits and self-exclusion periods through their account settings. We encourage all players to make use of these tools if they feel their gambling habits require management. Our 24/7 support team — available in both Dutch and English — can assist with activating responsible gaming controls at any time.

If a self-exclusion or cooling-off period is active on your account, deposits and gameplay will be restricted for the duration of that period in accordance with your request. Withdrawals of any remaining real-money balance may still be requested during a self-exclusion period, subject to satisfactory KYC completion.

13. Dormant Accounts

An account on betspino-casino.bet is considered dormant if there has been no login or financial activity for a prolonged period as defined in our Terms & Conditions. Betspino will contact you using registered account details before any dormancy policy is applied. Any applicable dormancy handling, including potential administration charges or fund treatment, is governed by our full Terms & Conditions, which are available at betspino-casino.bet.

14. Changes to This Policy

Betspino reserves the right to amend this Payment Policy at any time. Any material changes will be communicated to registered players via the email address associated with their account and/or via a notice on betspino-casino.bet. Continued use of the cashier following notification of changes constitutes acceptance of the revised policy. We encourage you to review this page periodically to remain informed of the current terms.

15. Contact Us

If you have any questions about a transaction, your withdrawal status, verification requirements or any other matter covered in this Payment Policy, our support team is available 24 hours a day, 7 days a week:

  • Live chat: Available directly on betspino-casino.bet — Dutch-language support available.
  • Email: Contactable via the address listed in the Help section of betspino-casino.bet.

When contacting us about a specific transaction, please have your account username, the payment method used, the transaction amount and the approximate date and time of the transaction to hand, so that our team can resolve your query as efficiently as possible.

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